Return Policy

Grievance Policy

Clarioncomputers.in has been created to ensure that its users have
access to the best price on products and hence we believe that trust is the
basis of initiating the transaction. In case the exhibited product does not
match its descriptions (images may vary), then the same can be returned or
exchanged, provided that the original seal is not tampered with and that the
product has not been used or mutilated.

We advise that you may shoot a video of the delivered product and
send it to us with your grievance and we shall address the same and resolve the
issue in a fair manner.

We have a grievance redressal system and shall do all that is
possible to resolve disputes, if any, fairly and judiciously.

Refunds Policy

Refunds shall be permitted in case of cancellation of
the transaction before delivery or after a dispute has been raised in
accordance with the grievance policy and resolved in favor of the user.

No refunds shall be made in cash and shall be
mandatorily processed through the payment made by the mode and may take up to 7 to 10 working
days to reflect in the user’s bank account

All requests for refunds should be emailed to [email protected]. Please allow us 48 hours to respond to your request.

Refund request for your order will be honoured as following:

  • 100% Refund : If request received before the
    order is dispatched and payment done via Bank Transfer.
  • 97.5% Refund : If request received before the
    order is dispatched and payment done via Payment Gateway Like Credit Card
    or Debit Card or UPI
  • 90% Refund – If request received after the
    order is dispatched.
  • No Refund: If the item is delivered and you no
    longer need/require the item although the item is working perfectly.

we process the refund once the products have been received
and verified at our warehouse.

Returns Policy

Ordinarily goods once sold cannot be returned unless there is a Manufacturing
defect or discrepancy in the product delivered from that which is ordered. For
eg: if there is a mismatch of specification between the ordered product (images
may vary) and that which is delivered, the product is not equal to that which
is ordered and that which is delivered or the product is found to be faulty and
approved by the brand’s service center as DOA.

Any request for return has to be made at the earliest preferably
within 3 days from the date of delivery and the reason for such returns has to
be specified. The quicker the request, the better the chances of minimizing any
dispute.

No return will be entertained for those products
that the clarioncomputers.in marketing team has obtained on special occasions
like Diwali, and Valentine’s Day , New Year , etc. These are limited occasion
offers and therefore cancellations are not possible.

Any Return must be in its original
and proper packaging with company seal, for a refund.

We will not accept any type of Physical
damage/Mishandling of Products / seal broken / Tampering of warranty Stickers or
wrong product from customers for cancellation or return/refund of products. Our
Responsibility ceases the moment goods leaves our warehouse. All Product sold
by us require technically qualified PC Hardware engineer for Installation.

Any refund in case of return shall be governed by our refund
policy.

Disclaimer

All products are as per description of the manufacturer and clarioncomputers.in
does not claim any responsibility for the accuracy or specifications of the
same. As we aim to provide the best price on a product to you, the customer, we
do not take responsibility of the quality and features of the product and the
principle of caveat emptor is applicable to the user.

All trademarks, brand names and logos depicted on our website are
the Intellectual property of their respective owners and clarioncomputers.in has no claim whatsoever in respect of  the same.

We cannot be held responsible or liable for any misrepresentation
made by any manufacturer. But we shall support our customer in case of any such
misrepresentation.

 

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